Call Centers Got Big Contracts From Health Law, But How Big Is Unclear
The contractor running Connecticut's call center for its health insurance marketplace doesn't have to reveal how its pricing works.
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The contractor running Connecticut's call center for its health insurance marketplace doesn't have to reveal how its pricing works.
Not a single person is enrolled yet in Oregon, where 7,300 applications have been filed, all on paper.
Fall is generally the time when many people who get insurance through their job re-enroll. Higher deductibles and dependent care costs, and financial incentives for wellness activities, lead trends.
Many health plans being offered on the New York State insurance marketplace do not include some of New York City's biggest hospitals in their networks. And across the state, many doctors say they are not yet participating in exchange plans at all.
Health officials are counting on physicians to help educate patients about new insurance options under the health law. But like everyone else, doctors have differing opinions about Obamacare.
With the federal exchanges still not working well, some uninsured people are turning to local groups to figure what to do. In Florida, a lack of coordination among different agencies is leaving room for dubious outfits to enter the scene.
The health law is being blamed for policy cancellations and replacement rate shock. But in Alabama, some say a lack of competition among insurance companies is a big part of the problem.
IHS services don't meet the requirements of the law, but many Native Americans and Alaska natives are exempted from the individual mandate.
What accounts for the different experiences of the state and federally managed exchanges? Why are the exchanges that the federal government runs so bug-ridden, subjecting users to long delays and possibly even more serious problems?
After 300,000 Floridians receive notices that their plans will expire, Florida Blue, the state's largest insurance company, assures customers they will be eligible for new, ACA compliant plans.
The Health and Human Services secretary also said she couldn't give firm numbers on how many people have enrolled for health insurance using the website because the data are not yet trustworthy. KHN's Mary Agnes Carey and CQ Roll Call's Emily Ethridge discuss.
Many people are receiving cancellation notices as the health law transforms the individual insurance market.
Letters to the Editor is a periodic KHN feature in which readers can comment on our recent stories.
But while Centers for Medicare & Medicaid Services Administrator Marilyn Tavenner said in her Capitol Hill testimony Tuesday that some website subcontractors hadn't met expectations, she offered few other details on the problems. KHN's Mary Agnes Carey and Politico Pro's Jennifer Haberkorn discuss.
An information session at a beauty salon in the heart of St. Paul's Latino community helps clear up confusion but yields no enrollments so far.
Some consumers may be attracted to these policies, which can run several months or as long as 364 days, because the premiums are lower.
After bouncing through seven insurers in 13 years, a freelance writer hopes the system will keep him covered for good.
"You are definitely enrolled," the director was told after a lengthy signup process. But she is still awaiting confirmation from Independence Blue Cross.
Only about half the states so far are planning to expand Medicaid coverage to thousands of low-income adults. Pennsylvania's Republican governor has a plan to do that, with caveats.
A subsidiary of UnitedHealth Group, which built the federal data hub, will oversee the fixes.
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