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A Florida woman tried to dispute an emergency room bill, but the hospital and collection agency refused to talk to her ā because it was her childās name on the bill, not hers.
One listener tried to dispute a $1,300 āfacility feeā with the treating hospital, his insurer, a bill-mediation service provided by his employer, and finally a debt collector. He didnāt win, but he learned valuable lessons about advocating for hospital discounts.
This installment of InvestigateTV and KHNās āCostly Careā series looks at the case of a New Orleans woman whose thumb injury saddled her with a big ER bill for a tetanus shot and some minor care.
Hospitals in New Mexico, Texas, and Oklahoma are among the first to apply for a new rural hospital payment model that shifts the focus of services away from overnight stays to outpatient and emergency care. Still, experts say the law needs to be amended to provide the right mix of care for rural communities.
As a money-saving strategy, emergency rooms are turning to nurse practitioners, physician assistants, and other staffers who earn far less than physicians.
The proliferation of care options ā particularly urgent care centers and free-standing emergency departments ā can make the head spin. Facilities have little incentive to clear up the confusion of where to go. But for patients, the wrong choice can mean big bills and possibly poor health outcomes.
U.S. airlines have response plans for passengers who run into health issues in flight, but planes carry limited and sometimes incomplete medical supplies that can put travelers at risk.
Readers and listeners shared more than 1,000 personal stories of medical billing problems with KHN-NPRās āBill of the Monthā investigative series this year, helping us illuminate the financial decisions patients are pressed to make in their most vulnerable moments.
Doctors, consumer advocates, and some lawmakers are looking forward to a California lawsuit against private equity-backed Envision Healthcare. The case is part of a multistate effort to enforce rules banning corporate ownership of physician practices.
KHN gives readers a chance to comment on a recent batch of stories.
Lengthy checklists from public health officials on handling emergencies miss vulnerable seniors who canāt always follow the recommendations.
American Medical Response, the largest U.S. ambulance company, is ending nonemergency transportation for 12 hospitals in Los Angeles and Orange counties, saying the state doesnāt pay enough to transport low-income patients. The state is pushing back.
KHN gives readers a chance to comment on a recent batch of stories.
Hospitals, boosted by private equity-backed staffing companies, have embraced a new idea: the obstetrics emergency department. Often, it is just a triage room in the labor-and-delivery area, but it bills like the main emergency department.
KHN gives readers a chance to comment on a recent batch of stories.
After reporting from KHN, NPR, and CBS News, a patientās $2,700 ambulance bill was pulled back from collections.
The nonprofit owners of Atlanta Medical Center, a 460-bed Level 1 trauma center in the heart of the city, plan to close the hospital in November. As many community members worry about the hole the closure will leave in the cityās safety net, the news has thrust health care into the political spotlight less than two months before Election Day.
KHN and California Healthline staff made the rounds on national and local media this week to discuss their stories. Hereās a collection of their appearances.
Three siblings were in the same car wreck, but their ambulance bills were very different.
KHN gives readers a chance to comment on a recent batch of stories.
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